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Writer's pictureK. Varney

Finally! A better way to handle Service issues


Printerpoint’s Service page has a new workflow


There’s a new way to get your Service work done. Your team can tackle everything together, on Printerpoint’s Service page.

 

See alerts from your printers and resolve every issue. For example, we’ll show you printers with out-of-date firmware and you can update it right there in Printerpoint!

 

Actionable Workflows 

From your To-do list of alerts, you can:


✅ Use Printerpoint Connect to see the printer’s web page and remotely solve problems

👤 Assign the alert to a tech

✖️ Dismiss the alert, if it's not a relevant issue

 

… and get it off your list!

 

If you have any questions, we’re always here to help.



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